Get in Touch

We're here to help. Reach out and we'll get back to you as quickly as we can.

Send us a message

Contact information

General enquiries

support@babilabroad.com

Partnerships

partnerships@babilabroad.com

Privacy & legal

privacy@babilabroad.com

Press & media

press@babilabroad.com

Offices

Bursa · İstanbul · Dubai (Yakında-Soon)

Response time

Within 2 business days

Live chat

Available via the platform AI assistant

Frequently asked questions

How long does it take to get a response?

General enquiries are answered within 2 business days. For urgent application matters, please mark your email as URGENT and we aim to respond within 4 business hours.

Can I speak to a human counsellor?

Yes. Book a free 30-minute consultation via the platform's 'Book a Counsellor' feature, or email us and we'll arrange a call.

I'm a school or agency — who should I contact?

Email partnerships@babilabroad.com and a member of our partnerships team will be in touch within 1 business day.

I have a billing or payment issue.

Email support@babilabroad.com with your order reference number. Billing queries are prioritised and handled within 1 business day.